Return and Refund Policy – AVENZO

At AVENZO, customer satisfaction is our priority. We aim to provide quality products and a smooth shopping experience. Please read our return and refund policy carefully.

1. Return Eligibility
Customers can request a return within 7 days of receiving their order, provided the product is unused, undamaged, and in its original packaging.

2. Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos as proof.

3. Return Process
To request a return, email us at **zubairridawi@gmail.com** with your order number, reason for return, and supporting images if required.

4. Refund Process
Once the returned product is received and inspected, eligible refunds will be processed within 5–7 business days through the original payment method or another mutually agreed method.

5. Non-Returnable Items
Products that are used, damaged due to customer negligence, missing original packaging, or marked as non-returnable are not eligible for return or refund, except where required by applicable law.

6. Contact Us
For any questions or assistance regarding returns and refunds, please contact our customer support team.

Website: AVENZO
Email: zubairridawi@gmail.com

Thank you for shopping with AVENZO!